No hidden costs for appointment setting and Pipeline Management:
A highly respected firm of risk consultants asked us to meet with them as they were keen to develop a partnership with a superior telemarketing organisation in order that they could concentrate on what they do best, which was not telemarketing. They had in the past experienced poor results from previous telemarketing initiatives and were extremely cautious about who to use. Not least because of the amount they had already spent with little or no return.
We explained that we would be more than happy to do a small trial over 5 days to demonstrate our confidence in the service we provide. We also explained that we do not charge for campaign set-up, system enhancements, campaign management or management information. Rather we make a single charge per resource day. The trial was hugely successful and we now work in partnership with this client and we have both committed to a year’s ongoing contract.